Legal
Privacy Policy
We care about your privacy. This page explains how we gather, use and protect your information when you visit CourierInfo.
Last updated: June 2026
No account needed
Track parcels and find offices without sharing any personal details.
We never store tracking numbers
Your docket or AWB numbers are never saved or linked to you.
We never sell your data
Your information is never sold to or shared with third parties.
CourierInfo ("CourierInfo", "we", "us" or "our") respects your privacy. This Privacy Policy explains what information is collected when you visit courierinfo.net (the "Website"), how that information is used, and the choices you have. By using the Website you agree to the practices described here.
Information We Collect
1.1Information You Provide
You can use almost everything on CourierInfo without giving us any personal details. If you email us - for example to report a wrong phone number or send feedback - we receive the email address you write from and whatever you choose to include. We use that only to reply and to fix the issue you raised.
1.2Tracking and AWB Numbers
When you enter a tracking, docket or AWB number in the tracking box, that number is used only to take you to the relevant courier's official tracking page. We do not store your tracking numbers, link them to you, or keep a history of what you searched.
1.3Log Data
Like most websites, our hosting and security providers automatically record standard technical information when you visit - such as browser type, device type, approximate region, the page that referred you and the pages you open. This is aggregate, non-identifying data used to keep the site secure, diagnose problems and understand which pages are useful.
1.4Cookies and Web Beacons
We might use cookies on our site to enhance your browsing experience. Cookies are small files stored on your device that help us track how you use the site. You can choose to disable cookies in your browser settings or be notified when they are used. However, if you do this, some parts of the website might not work correctly. We also use web beacons or pixel tags, which are tiny files that help us collect information about how users interact with our website.
Ways We Utilize the Information We Gather
We collect and use information for specific purposes:
- To make your experience on our website more personalised.
- We enhance our website by utilising your input and recommendations.
- To address your questions and offer support.
- To show you relevant content and ads.
Google AdSense and DoubleClick DART Cookie
Google, a third-party company, uses cookies to show ads on our website. The DART cookie helps Google show ads based on your visits to our website and other websites.
To prevent Google from using the DART cookie and personalized advertising, you can visit the Google Ads Settings. For more information about how Google uses cookies and advertising technologies, please review the Google Advertising Technologies Policy.
Our website may display ads from Google AdSense or other ad networks. These networks might use cookies, JavaScript, or web beacons in their ads to check how well the ads work and to show ads that match your interests. We have no control over how third-party advertisers use their cookies.
Links to Other Websites
Our website may have links to other websites that are not ours. These other websites have their own rules about privacy, so please check those yourself. We are not responsible for what these websites show or how they work.
Keeping Your Data Safe
We do our best to protect your information. But remember, no internet or electronic system is completely secure. We cannot promise 100% protection for your data. We keep the Website deliberately simple: we run no accounts, store no tracking numbers and hold no sensitive personal data, which by design keeps your exposure low.
Children's Information
We do not collect information from children under 13 years old on purpose. If we find out we got information from a child under 13 without a parent's permission, we will remove it quickly. CourierInfo is a general-audience information site and is not directed at children under 13.
Privacy Policy Updates
We may change this Privacy Policy sometimes. When we update it, we will show the new date at the top of this page. Please check this policy often to see how we are protecting your information.
Agreeing to Our Policy
When you use our website, you agree to follow this Privacy Policy.
How to Contact Us
If you have questions about this Privacy Policy, please email us at contact@courierinfo.net . See also our Terms of Use and Disclaimer.