Parcel tracking
DHL Express Tracking
Track any DHL Express shipment in seconds - paste your tracking number and check the latest status. Free, private, no sign-up.
Tap Track Now to check the latest status of your DHL Express shipment.
We never ask for your mobile number or email, and we never store your tracking number.
- Free · no sign-up
- Number never stored
Quick one-tap check
Type your DHL Express number, tap once, and the latest status shows up straight away with no waiting around.
Free and private
Checking a DHL Express shipment here costs nothing, and the waybill number you enter is never saved or stored anywhere.
Works on any phone
Whether you are on an old handset or a small screen, this DHL Express tracking page stays easy to read and use.
Status in plain words
Each DHL Express update is explained simply, so you know what 'clearance processing' or 'with delivery courier' really means.
No sign-up needed
There is nothing to download and no account or password to set up before you track a DHL Express parcel here.
Any number works
Paste the 10-digit DHL Express waybill, the AWB, or a shipper's reference number, and the tracker will pick it up.
Latest update, one place
You get the most recent recorded movement of your DHL Express shipment in one spot, without digging through several screens.
Check any time
Day or night, early morning or late at night, you can look up your DHL Express parcel whenever it suits you.
Help if it is stuck
If a DHL Express shipment hasn't moved for a while, ring customer care on 1800 30 345 to ask what is holding it up.
Get started
Ways to track DHL Express
- ✓By the 10-digit waybill or AWB number printed on your DHL Express receipt or shipping label — type it in the box above.
- ✓By the order or shipper's reference number, if a business or online seller booked the shipment for you.
- ✓On the official DHL website or the MyDHL+ portal.
- ✓Through the DHL Express Mobile App on your phone.
How to track your DHL Express shipment
- Find your 10-digit DHL Express waybill or AWB number. It is printed on the receipt, the shipping label, or in the booking email or message.
- Type that number into the tracking box at the top of this page. If a seller booked it, you can use the order or reference number instead.
- Press track to see where your shipment has reached and its latest delivery status.
DHL Express tracking number format
A DHL Express tracking number is what DHL calls the waybill or air waybill (AWB) number. It is a 10-digit code made up only of numbers, with no letters in it, for example 1234567890. If a business account booked your shipment, you may instead have a shipper's reference or order number, and DHL Express courier tracking works with either one. A number longer than 10 digits usually belongs to DHL eCommerce, not DHL Express.
12345678909876543210
Overview
About DHL Express
DHL Express carries documents and parcels between countries, and it ranks among the biggest firms in the world doing that job. The beginning dates to 1969. Three friends in San Francisco, Adrian Dalsey, Larry Hillblom and Robert Lynn, hit on the idea of flying the shipping paperwork ahead of the cargo, so the goods could clear faster once they landed. The company took its name from their three surnames. India came into the picture in 1979, with the country base set up in Mumbai, so the firm has been moving things in and out of the country for a long stretch now. Today it belongs to DHL Group, with its home in Bonn, Germany, and its network covers more than 220 countries and territories.
Most people landing on this page are keeping an eye on a parcel going abroad, or one heading into India from somewhere overseas. Each DHL Express shipment is tied to a waybill number. Some call it the air waybill, others just say AWB. It runs to 10 digits, all numbers, with no letters thrown in. Got yours in front of you? Type it into the field at the top of the page and it will pull up where things stand. After that you can usually trace the main steps, starting at pickup, then the legs between sorting hubs, then customs, and finally the drop-off. Here is something to look out for. If your code goes beyond 10 digits, the odds are it belongs to DHL eCommerce, which works a touch differently.
A handful of small pointers can take the edge off the wait. With a fresh booking, the very first scan will not appear straight away, so leave it a few hours before the tracking starts to move along. Tuck your receipt or booking slip somewhere safe as well. The waybill number is printed there, and you will want it close by. Now and again customs may sit on a parcel for a spell, and DHL usually gets in touch with the receiver if a document or a duty payment is still owed. Has your shipment stayed put longer than seems right? The easiest move is to call DHL's India helpline on 1800 30 345. That line is open round the clock, day and night.
Why DHL Express?
From a 1969 San Francisco start-up to the world's largest cross-border express network.
DHL was born in 1969 in San Francisco, when three friends — Adrian Dalsey, Larry Hillblom and Robert Lynn — started flying shipping documents ahead of the cargo so the paperwork cleared customs before the freight arrived. The company name is simply their three surnames: Dalsey, Hillblom and Lynn. That courier-by-air idea grew into a worldwide network, and in the early 2000s Germany's Deutsche Post bought DHL outright. Today DHL is the express arm of Bonn-based DHL Group, the biggest logistics company in the world.
1969
The three founders
Dalsey, Hillblom and Lynn launch DHL in San Francisco, hand-carrying documents by plane between the US mainland and Honolulu so they clear customs ahead of the ships.
1979
DHL reaches India
DHL begins international express operations in India — among the first global couriers to do so — building its India base in Mumbai.
2002
Part of Deutsche Post
Germany's Deutsche Post completes its takeover of DHL, folding the yellow-and-red brand into what grows into DHL Group.
2005
A foothold in India
DHL takes a controlling stake in Blue Dart, India's premier domestic air-express carrier, so DHL customers can reach 56,400+ locations inside the country.
Today
Across 220+ countries
DHL Group runs a workforce of around 580,000 people and connects more than 220 countries and territories — more than any other delivery company on earth.
Whether your parcel is an urgent export document on Express Worldwide or an inbound e-commerce order clearing Indian customs, every DHL Express shipment carries that 10-digit waybill number — and you can follow it, from pickup right to your door, in the box above.
How your DHL Express shipment reaches you
- 1
Booking and pickup
You book the shipment and DHL Express picks it up from your door, and a docket or AWB number is made that stays with the parcel for the whole trip.
- 2
Scanned into the network
At the first stop the parcel gets its first scan, which is how the system knows it has entered the network and starts keeping a record of where it goes.
- 3
Sorted at the hub
Staff at the origin hub read the address and sort it onto the right route, putting it together with other parcels heading the same way.
- 4
Carried between cities
Now the long part begins, as your parcel moves between city hubs by road or air, slowly getting closer to the town near your address.
- 5
Reaches your local hub
Once it lands at the hub closest to you it is marked out for delivery, and this is usually where DHL Express courier tracking shows it is nearly at your door.
- 6
Delivered to you
A delivery rider brings it round, you take it in, and the status flips to delivered so both you and the sender can see it reached you safely.
Reference
DHL Express tracking status meanings
- Shipment picked up
- DHL has collected the parcel from the sender and entered it into its network; the waybill number is now live and the journey starts here.
- Processed at DHL Facility
- The shipment has been scanned and sorted at a DHL service centre or gateway and is being lined up for the next leg of its trip.
- Departed Facility
- The parcel has left a DHL facility — often the origin gateway or an international hub — and is moving toward the destination country by air or road.
- Clearance processing
- Your shipment is going through customs. DHL handles most of this automatically, though duties, taxes or extra paperwork can hold it briefly.
- Shipment on hold
- Something is needed before the parcel can move on — a customs document, a duty payment, or a delivery detail. DHL usually contacts the receiver when this happens.
- Arrived at DHL Facility
- The parcel has reached the DHL facility nearest the delivery address and is being prepared for the final leg.
- With delivery courier
- A DHL courier has the parcel on the vehicle and is bringing it to your address, usually the same day.
- Delivery attempted
- DHL tried to deliver but could not complete it — the address was locked, incomplete or no one was available — and a re-attempt normally follows on the next working day.
- Delivered
- The shipment has been handed over at the destination; the scan records the date, time and who signed for it.
DHL Express delivery time estimates
How long a shipment takes with DHL Express depends mostly on where it is going and the service you pick. The day ranges below are typical for booked, in-transit parcels, not fixed promises.
| Route | Typical delivery time |
|---|---|
| Within the same city (pickup and drop in one metro) | 1 to 2 working days |
| Metro to metro across India (say Mumbai to Delhi) | 1 to 3 working days |
| Into a smaller town or rural PIN code | 3 to 5 working days, sometimes a touch more |
| India to a nearby country or major overseas business hub | 2 to 4 working days, once customs is clear |
| India to a far or remote international address | 4 to 7 working days, plus any customs hold |
These are estimates only and can shift with the service you choose, the actual distance, customs checks on cross-border parcels, and the extra load couriers carry during festival and holiday seasons. For a firm date, ask the booking branch.
What affects DHL Express charges?
The price for a DHL Express shipment is not one fixed amount. It is worked out per parcel, so the honest answer is to weigh and measure your item, then ask the branch for a current quote. The DHL Express courier tracking page is for following a booked shipment, not for live rates, so the counter staff are the people to give you the figure.
| Factor | How it affects the price |
|---|---|
| Weight, actual versus volumetric | You are charged on whichever is higher, the real weight on the scale or the size-based volumetric weight. A big, light box can cost more than a small, heavy one. |
| Distance and zone | A parcel to the next city costs less than one to a far state or another country. Cross-border parcels sit in the higher international zones. |
| Service speed | Standard surface or economy is the cheaper option. Time-definite express and air, like next-day or before-noon delivery, costs more. |
| Document or parcel | A light envelope of papers is usually billed lower than a packed parcel of goods, which also brings size and weight into play. |
| Add-ons | Extras such as cash on delivery, transit insurance for the declared value, and proper packing each add to the bill. Customs duty and tax on overseas parcels are separate again. |
Rates change from branch to branch and over time, and customs charges on international parcels are set by the authorities, not the courier. This is a plain guide to what moves the price, not an official price list, so always confirm the exact, current amount with the branch before you book.
DHL Express branch network - by state
DHL Express has 227 offices across 21 states - one local branch from each state is shown below.
| State | Agency Name | Address | District | Contact No | Details | |
|---|---|---|---|---|---|---|
| Maharashtra50 offices | DHL Express (India) Pvt. Ltd | Inside HP Petrol Pump, Tarapore Towers, Andheri Link Rd, Tarapore Gardens, Lokhandwala, Andheri West | Mumbai | 8035469487 | N/A | View MH |
| Karnataka29 offices | DHL Express (India) Pvt. Ltd | No. 1550/B, Sree Ananda Lakshmi Complex, Vani Vilas Double Rd, Lakshmipuram, Near K.R. Police Station | Mysuru | 8035469547 | N/A | View KA |
| Gujarat21 offices | DHL Express (India) Pvt. Ltd | FF-26, Sukhsagar Complex, Lal Bahadur Shastri Rd, Bapunagar, Opp. KMB Atm | Ahmedabad | 8035469453 | N/A | View GJ |
| Delhi20 offices | DHL Express (India) Pvt. Ltd | Aashima Fuel Station, Bhagwan Mahavir Marg, Swarn Jayanti Park, Sector 10, Opp. Ambedkar Hospital | North West Delhi | 8035469411 | N/A | View DL |
| Telangana20 offices | DHL Express (India) Pvt. Ltd | No. 12-2-823/A/1/8/A, Santosh Nagar, Mehdipatnam, Near Chennai Silks | Hyderabad | 8035469326 | N/A | View TS |
| Kerala18 offices | DHL Express (India) Pvt. Ltd | Cee Bee Building, Hospital Road, Near KSRTC bus stand Quilon (Kollam) | Kollam | 8035469560 | N/A | View KL |
| Uttar Pradesh15 offices | DHL Express (India) Pvt. Ltd | No. A-2, Arif Chambers, Kapoorthala Road, Sahara Bhawan, Kapoorthla, Chandralok | Lucknow | 8035469382 | N/A | View UP |
| West Bengal12 offices | DHL Express (India) Pvt. Ltd | No. 46/1/A, IOCL Petrol Pump - Hal wasiya Pvt Ltd, Jawaharlal Nehru Road, Elgin | Kolkata | 8035469335 | N/A | View WB |
| Haryana9 offices | DHL Express (India) Pvt. Ltd | Shop No. 540, Grand Trunk Road, Near, Red Light New Turn, Chowk | Panipat | 8035469365 | N/A | View HR |
| Punjab9 offices | DHL Express (India) Pvt. Ltd | No. 396, Megha Avenue, RK Road, Transport Nagar, Industrial Area- A, Opp. R.K Machine Tool | Ludhiana | 8035469370 | N/A | View PB |
| Andhra Pradesh6 offices | DHL Express (India) Pvt. Ltd | No. 194/D, Sree Rama Theatre Complex, Prakasam Rd, Opp Joyalukkas Jewellery, Balaji Colony | Chittoor | 8035469303 | N/A | View AP |
| Rajasthan4 offices | DHL Express (India) Pvt. Ltd | Bulding No-1, Town Hall Road, Ashok Cinema Road, Opposite U.N. Automobile | Udaipur | 8035469471 | N/A | View RJ |
| Goa3 offices | DHL Express (India) Pvt. Ltd | Shop No. 9-14, Umiya Quatro Plot B Road, Opposite Goa International Airport, Varunapuri | Vasco Da Gama | 8035469443 | N/A | View GA |
| Madhya Pradesh3 offices | DHL Express (India) Pvt. Ltd | No. 4, Indian Coffee House Building, New Market Main Road, Malviya Nagar, Near Raymond Shop | Bhopal | 8035469308 | N/A | View MP |
| Chandigarh2 offices | DHL Express (India) Pvt. Ltd | No. 182/15, RG Structures, Main Road, Industrial Area Phase I, Near Tata Motors | Chandigarh | 8035469363 | N/A | View CH |
| Assam1 offices | DHL Express (India) Pvt. Ltd | Inside Ulubari IOCL Petrol Pump, GS Road, Lachit Nagar, Nr Lenskart | Kamrup | 8035469549 | N/A | View AS |
| Bihar1 offices | DHL Express (India) Pvt. Ltd | Mazzine Floor, Verma Centre, Boring Road, Sri Krishna Puri, Opp. Nandani | Patna | 8035469361 | N/A | View BR |
| Chhattisgarh1 offices | DHL Express (India) Pvt. Ltd | Hp Petrol Pump M/S Anoop Auto Service, Ground Floor, G.E. Road, Opp. Old Mantralaya, Moudhapara | Raipur | 8035469307 | N/A | View CG |
| Odisha1 offices | DHL Express (India) Pvt. Ltd | No. 85A, Lane 6, Bapuji Nagar, Near SBI | Khordha | 8035469313 | N/A | View OD |
| Puducherry1 offices | DHL Express (India) Pvt. Ltd | No. 172, VM Complex, Ground Floor, Kamraj Salai, Next to Hotel Le Royal Park, Saram | Puducherry | 8035469566 | N/A | View PY |
| Uttarakhand1 offices | DHL Express (India) Pvt. Ltd | Shop No. 15, Shiva Complex, First Floor, Rajpur Road, Opposite Secretariat, Dobhalwala, Chukkuwala | Dehradun | 8035469387 | N/A | View UK |
Common tracking problems
- Tracking number not showing after booking
- Just booked? Give it a few hours. The docket or AWB number needs a little time to register in the system before anything shows up. If it's still blank the next day, ring the booking branch and confirm the number you've got is right.
- Number not being recognised at all
- Check each digit slowly. One wrong number and it won't match. And make sure you're using the actual AWB or docket number, not an order or reference number the seller sent you. Those two get mixed up all the time.
- Status hasn't moved for days
- A quiet patch happens, especially on long routes or during a busy spell. The parcel is usually still moving even when the scans go silent. But if there's been no change for several days, call DHL Express customer care and ask them to check.
- Says delivered but I have nothing
- Ask around first. Family, a neighbour, your watchman, the building reception. Parcels often get left with one of them. Have a look near your door too. Still nothing? Contact the booking branch with your docket number so they can trace where it went.
- Out for delivery but no one came
- It happens. Sometimes the courier can't find you, or the door gets missed. Usually the status picks up an attempt note. Keep your phone close by, and if things go quiet, call customer care to set up another try or arrange a pickup.
- Where do I find my tracking number?
- If a shop booked it for you, the number is sitting in their order confirmation, an SMS, or an email. Just ask them directly for the DHL Express courier tracking number or the AWB, and they can pass on the receipt details too.
DHL Express tracking: common questions
How do I track my DHL Express shipment?▾
Enter your docket / AWB number in the box above and tap Track Now to see the latest status from pickup to delivery.
Where do I find my DHL Express tracking number?▾
It is printed on the receipt the booking branch gave you.
Why is my DHL Express tracking not updating?▾
Scans can take a few hours to appear and a new booking may take 24–48 hours to register. If it still doesn't move, call customer care.
How many days does DHL Express take to deliver?▾
Same-city is usually 1–2 days, within the state 2–3 days, and metro-to-metro 3–4 days. Remote areas and festival periods can take longer.
What is the DHL Express consignment / AWB number?▾
It is the unique tracking number DHL Express gives your shipment at booking. It is printed on your booking receipt, and it's what you enter above to track the parcel.
Does DHL Express deliver on Sundays and holidays?▾
Sunday and holiday delivery depends on the branch and the service used. For an urgent parcel, call your local DHL Express office to confirm.
How do I raise a complaint about my DHL Express shipment?▾
Contact DHL Express customer care with your docket number, or visit the booking branch.
Is this the official DHL Express website?▾
No. CourierInfo is an independent tracking and directory tool, not affiliated with DHL Express.